Privacy Policy

DART’s Corporation (hereinafter referred to as “the Company”) (hereinafter referred to as “DART’s Wallet”) (hereinafter referred to as “the Service”), DART’s Inc. (hereinafter referred to as “the Company”) has established the following privacy policy (hereinafter referred to as “the Policy”) for the operation of DART’s Wallet (hereinafter referred to as “the Service”). (hereinafter referred to as “DART’s Wallet”), DART’s Wallet will promote the protection of personal information by establishing a system for protecting personal information and by ensuring that all employees recognize the importance of protecting personal information and take thorough measures to do so.

personal information

Personal information” refers to “personal information” as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003), and includes information on living individuals that can be used to identify specific individuals by name, date of birth, or other descriptions contained in the information (including information that can be easily cross-checked with other information and thereby identify specific individuals), (including information that can be easily cross-referenced with other information and thereby identify a specific individual) (including information that can be easily cross-referenced with other information and thereby identify a specific individual), or information that contains a personal identification code.

Proper acquisition and use of personal information

We will acquire personal information in an appropriate manner and will not acquire it through deception or other wrongful means. We will not use the acquired personal information for any other purpose, and will use it appropriately within the scope necessary to achieve the purpose of use.

Management of personal information

In order to keep customers’ personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, we take necessary measures such as maintenance of security systems, development of management systems, and thorough employee training, and implement safety measures to strictly manage personal information. The main contents of these measures are as follows.

(1) Formulation of personal information protection declaration
To ensure the proper handling of personal information, we have established this policy based on compliance with relevant laws, regulations, and guidelines.

(2) Establishment of discipline in the handling of personal information
For each stage of acquisition, use, storage, provision, deletion, and disposal, the Company has established internal rules for the handling of personal information, including handling methods, responsible persons and persons in charge, and their duties.

(3) Organizational safety control measures
In addition to appointing a person responsible for the management of personal information, the Company has established a system for reporting to the person responsible for the handling of personal information in the event that a violation of the law or handling regulations is detected or any sign of such a violation is detected.
The Company has established means to confirm the status of handling of personal information, and conducts periodic self-inspections as well as audits (internal audits) by other departments and outside parties.

(4) Personal safety control measures
The Company’s rules of employment stipulate matters concerning the confidentiality of personal information, and employees are required to submit a written pledge concerning the handling of personal information when they join the Company.
In addition to providing regular training to employees on matters to keep in mind regarding the handling of personal information, the Company clarifies the roles and responsibilities of employees and confirms their compliance with these rules.

(5) Physical safety control measures
The Company has set up areas where personal information is handled and controls employee access to these areas.
The Company appropriately manages equipment and electronic media containing personal information to prevent theft or loss, and appropriately disposes of such information when no longer needed.

(6) Technical safety control measures
The Company implements access control to limit the scope of persons in charge and the personal information database, etc. handled.
We take measures to protect information systems that handle personal information from unauthorized external access and unauthorized software.

Personal information to be collected

The information we collect includes

Information required to create an account (name, email address, password, etc.)
Device information, IP address, and browser type at login
Wallet address, transaction history
Information for contacting customer support
Profile information provided by users of their own free will

Purpose of use of personal information

Personal information received from customers will be used for the following purposes

Provision, management and operation of this service
To respond to opinions, inquiries, etc. regarding the Company and its services
To send products for our campaigns, etc., related after-sales services, and information on new products and services
Analysis for service improvement, evaluation based on statistics
Prevention and investigation of unauthorized use and access
Conduct in accordance with laws and regulations
Any other purpose expressly indicated to the user.
To perform tasks incidental to the above

Provision of Personal Information to Third Parties

We will not provide personal information to third parties without the prior consent of the customer, except as required by the Personal Information Protection Law or other laws and regulations. However, if we outsource all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use, this does not constitute provision of personal information to a third party.

Procedures for Disclosure of Personal Information

When we receive a request for notification of purpose of use, disclosure, correction, suspension of use, or suspension of provision to a third party of personal information, as described below, we will respond appropriately and promptly after confirming the identity of the person making such a request.

(1) Items of Personal Information Subject to Request
Name, address, telephone number, date of birth, information on transactions, etc.

(2) Method of Request, etc.
Please apply using our “Inquiry Form”. After that, we will send you information. Please follow the instructions to complete the procedures.
Personal information obtained by the Company through this procedure will be used only to the extent necessary to carry out the procedure.

(3) Commission fee
A fee of 2,200 yen (including tax) will be charged for each request for disclosure of personal information or records provided to a third party, and for notification of the purpose of use. Please pay the fee in a method separately designated by the Company after the request is received. Please note that bank transfer fees, etc., shall be borne by the customer.

(4) Response method
We will respond by sending an e-mail to the e-mail address registered with us.

(5) Cases in which we are unable to respond to your request, etc.
Please note that we will not be able to respond to requests, etc., in the following cases. Please note that the prescribed fee will be charged even if we do not respond to your request, etc.
1. when we are unable to confirm your identity
In the case of a request by a representative, if the right of representation cannot be verified
3. if the fee is not paid
4. if the requested documents are incomplete and cannot be corrected, etc.
5. if the request relates to personal information other than that held by the Company
6. in violation of the Personal Information Protection Law or other laws and ordinances, or when laws and ordinances allow us not to respond to the disclosure, etc.

Security measures for personal information

We take all possible security measures to ensure the accuracy and safety of personal information.

User rights and their exercise

Users have the right to view, modify, delete, and data portability of their personal information.
To exercise these rights, please follow the procedures specified.

Compliance with and review of laws, regulations, and norms

We will comply with the Personal Information Protection Law and other laws, regulations, guidelines, and this policy, and will review this policy from time to time in response to changes in laws and regulations or the content of this service, and strive for its continual improvement.

Contact for Inquiries

We will respond in good faith to inquiries and complaints regarding personal information and this policy. Please contact the following address for inquiries or complaints.

Businesses handling personal information

DART’s Corporation

Maruhashi Bldg. 2F, 1-25-2 Higashi, Shibuya-ku, Tokyo

Dedicated Inquiry Form

(Last revision date: November 21, 2023)